TripAdvisor Certificate of Excellence 2016, 2017, 2018 and 2019
TripAdvisor Certificate of Excellence 2015 and Excellence Hall of Fame 2015
TripAdvisor Certificate of Excellence 2014, 2013 and 2012
HolidayCheck Top Hotel Award 2013
Certificate Cristal Standards
EarthCheck Benchmarked Silver
01/22/2025
"We visited Bahia Principe Akumal in..."
Kitty Brown
Source: Google
We visited Bahia Principe Akumal in Jan of ?24. We fell in love with the resort but especially the staff. They were kind, helpful, sincere and eager to make......
10/24/2024
"UNTITLED"
Angie McDougall
Source: Google
Returned four times to this hotel, highly recommend. Staff cannot do enough for you. They are so pleasant and eager to make your stay the best...
10/06/2024
"Snack bar is excellent. Food and staff..."
scammell23
Source: Google
Snack bar is excellent. Food and staff are amazing. Thank you for your kindness ??...
10/05/2024
"Wonderful service!!! We celebrated my..."
Nancy Corral
Source: Google
Wonderful service!!! We celebrated my friend?s birthday in the resort and the staff went above and beyond to assist with making my friend?s birthday a......
10/05/2024
"The hotel was the best in helping me..."
Francisca Estrada
Source: Google
The hotel was the best in helping me celebrate my birthday!...
10/05/2024
"Buffet Restaurant lovely staff,..."
Claire Carbry
Source: Google
Buffet Restaurant lovely staff, beautiful food and great service from the waiters and waitresses xx...
10/04/2024
"Had a great time at this resort. I..."
Sharon Snyder
Source: Google
Had a great time at this resort. I picked the best villa in the whole complex - ocean front adults only section. We had our own concierge. They did a great......
10/03/2024
"We stayed in the Luxury Akumal and I..."
Kieran Ridgway
Source: Google
We stayed in the Luxury Akumal and I have never experienced guest service like it. The resort was beautiful, everyone was ready to serve you no matter what......
10/02/2024
"We have been visiting the Gran Bahia..."
Mexiko Spinner
Source: Google
We have been visiting the Gran Bahia Principe every year for 15 years (except during the pandemic) and we love it.
The staff are very, very friendly and read......
09/10/2024
"We are second time here and love it...."
Ihor Solomko
Source: Google
We are second time here and love it. Everything is perfect,
Service at Jum. Love it, love food and atmosphere. Jorge was good??
But?. Evaluating and leaving......
09/08/2024
"This resort never disappoints. Ocean..."
Anthony Fonseca
Source: Google
This resort never disappoints. Ocean front room provided the most beautiful sunrises daily. Building 47 is a little older but it is closest to all the......
09/05/2024
"Clean rooms; many things to do and see..."
chase hall
Source: Google
Clean rooms; many things to do and see on resort; clean beaches and warm water; amazing food and many options to choose from.
it is worth nothing that......
09/05/2024
"Our family had a wonderful time at..."
Tharsh Kailayapillai
Source: Google
Our family had a wonderful time at this resort last week! The food, service, kids club, pool everything was amazing! Definitely will visit again!...
03/21/2024
"Paloma and Omar in guest service..."
Martina Wilson
Source: Google
Paloma and Omar in guest service adult only Akumal, have been so helpful on our vacation. They went above and beyond....
03/21/2024
"Everything is exactly as they..."
Lara Gates
Source: Google
Everything is exactly as they advertise and very well done! We are really enjoying our time here. The food is great, staff friendly and amazing!...
03/21/2024
"This buffet was just the best Antonio..."
Patsy Maharaj
Source: Google
This buffet was just the best Antonio and Jesus are just amazing staff I highly recommend this place overall...
Beautiful place. Everything you want from a holiday....
03/06/2024
"Kuuk was a very good restaurant and..."
Sunny Rangi
Source: Google
Kuuk was a very good restaurant and the service was exceptional!...
03/06/2024
"The restaurant Ku?uk was fantastic. ..."
Greg Smith
Source: Google
The restaurant Ku?uk was fantastic. In many places the vegetarian plates aren?t that interesting but here they really made an effort to mix flavours......
03/06/2024
"Very nice, Antonio very attentive and..."
Dash4 Kash
Source: Google
Very nice, Antonio very attentive and helpful
Grass blower at 4:30 am at the golf resort for at least 30 minutes . Didn?t like that...
Great service great location I love it great hotels. One of the things that stood out to me is the bike tour with Fernando. It was a good experience....
05/15/2022
"Excellent food and service with an..."
Richard Alan
BR
Source: Booking.com
Positive: I liked the arrangement of the accommodation with the environment. The blocks surrounded by green vegetation which was well maintained. Negative:......
Amazing property and experience! Our vacation could not have been better!...
05/13/2022
"Resort is lovely, clean and tidy and..."
Josh Guest
Source: Google
Resort is lovely, clean and tidy and entertainment team is very good especially William...
05/13/2022
"This was my third time there, I..."
Noah
Source: Expedia
This was my third time there, I brought all my friends and we all loved it. The staff are friendly, there is variety in anything such as entertainment, food,......
05/09/2022
"The property is amazing beautiful..."
Shannon
Source: Expedia
The property is amazing beautiful views so much to see and do doesn?t have enough time to see it all definitely need at least 10 days to two weeks...
We use our own and third-party cookies to personalize our website and its services according to characteristics such as language and geographical zone, as well as to analyze user activity to improve the content and services offered and display personalized ads based on a profile created from your browsing habits (for instance, pages visited). You can accept all cookies by clicking on “Accept”, or configure by clicking on “Configure” or reject them by clicking on “Reject All”. + info on our
cookies policy